Thursday, August 05, 2010

An Older Build for Regression Testing

I'm never thrilled about posting bug-swatting info on this blog; the blog is (among other things) a temporal snapshot of what's going on in X-Plane, as well as an archive; it's my hope that we'll get this problem sorted out soon, at which point this blog post will do nothing but confuse. But I digress.

There have been a number of reports from users of the sim hanging on startup with this configuration:
  • A 64-bit Windows (usually Vista or 7).
  • A modern ATI card running Catalyst 10-6 or 10-7 drivers.
  • X-Plane 9.62rc2.
  • Usually a core i7 type system.
However, I haven't been able to reproduce this, and neither has ATI.

I don't know what the problem is, but a number of variables have changed in this equation that need to be isolated: new sim, new video drivers, newer operating systems.

So if you have this configuration and can't run the sim, despite removing all third party add-ons, please download this time demo. If you can run the 945 time demo but cannot run 962, please let me know by email, and we'll isolate a defect in the sim. I have heard from some users that they can run 940, but no confirmation that 945 runs.


Anonymous said...

Hi Ben, are you really announcing 9.62rc2? My updater reports 9.61 as current beta...
I'm running xp 9.60rc2 on Win7x64, ATI 2010-07, Core2Duo. I'm willing to do some testing. Until now I didn't find any single problem :)

Benjamin Supnik said...

Hi Steffen,

Oops - you are correct, 962 is still in beta! Unfortunately if you are not seeing crashes or hangs, there isn't much you can test. :-(