I don't like to delete/reject people's comments, but I do not want new users to find this blog, see tech support requests, and add their own, only to have them sit unanswered for, well, ever.
If you bought X-Plane from Laminar Research, the tech support contact info can be found here:
http://www.x-plane.com/contact.html
If you bought X-Plane in a store, the distributor will have their own tech support contact info on the box.
From this point on, I am going to reject requests for tech support that come in the comment box. If you need help with X-Plane, use the email or phone number found on the contact page above!
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